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Sara Feldman

Consortium for Service Innovation

Sara is a Director of Member Engagement for the Consortium for Service Innovation, is a certified Knowledge-Centered Service (KCS) Trainer and is an expert on cross-functional Customer Experience. She enjoys naps, saying cheers, and working from home in Las Vegas. The Consortium for Service Innovation is a not-for-profit think tank focused on customer engagement.

Sara Feldman
Faint Glow
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